Job title: Remote Customer Service For Travel
Company: Serenity Trails Travel Co
Job description: Job Title: Remote Customer Service For TravelJob Type: Part-Time/Full-Time AvailableCompany Overview:At Serenity Trails Travel Co, we specialize in providing comprehensive travel solutions tailored to meet the unique needs of corporate clients. As a leading travel agency, we are committed to delivering exceptional service and ensuring seamless travel experiences for our clients. If you’re passionate about travel and customer service, join us on our mission to redefine corporate travel.Position Summary:Serenity Trails Travel Co is seeking dedicated individuals for the role of Remote Customer Service For Travel. In this position, you’ll be responsible for providing top-notch customer service to our corporate clients, addressing their travel inquiries, reservations, and itinerary updates remotely. If you have excellent communication skills, problem-solving abilities, and a passion for delivering outstanding service, we want you to join our team.Key Responsibilities:
- Serve as the primary point of contact for corporate clients, addressing their travel inquiries, reservations, and itinerary updates with professionalism and efficiency.
- Provide personalized assistance to clients, offering insights, recommendations, and expertise to enhance their travel experiences.
- Liaise with travel partners and vendors to secure bookings, confirmations, and updates, ensuring accurate and timely information for clients.
- Anticipate and address any issues or concerns that may arise during travel, providing prompt assistance and effective solutions to ensure client satisfaction.
- Maintain organized records of customer interactions, ensuring thorough documentation and follow-up on inquiries and requests.
Benefits:
- Competitive pay with opportunities for performance-based bonuses.
- Flexible work schedule with remote work options.
- Comprehensive health, dental, and vision insurance plans.
- Retirement savings plan with company matching contributions.
- Paid vacation, holidays, and sick leave.
- Opportunities for professional development and career advancement.
- Supportive and collaborative work environment with a team dedicated to creating unforgettable travel experiences.
Qualifications:
- Previous experience in customer service or a related field is preferred.
- Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients.
- Strong problem-solving skills, with the ability to address issues and find solutions effectively.
- Proficiency in using office software and online communication platforms.
- Ability to work independently and as part of a collaborative team in a fast-paced environment.
- Flexibility to adapt to changing priorities and client needs.
Serenity Trails Travel Co is your premier destination for tailored travel experiences that inspire serenity and adventure. With a commitment to excellence and a passion for exploration, we specialize in curating personalized journeys that take travelers off the beaten path and into the heart of unforgettable destinations. Whether it’s a corporate retreat, family vacation, or solo adventure, we’re dedicated to creating moments of serenity and discovery that last a lifetime. Join us at Serenity Trails Travel Co and embark on a journey to find your own path to serenity.
Expected salary:
Location: Chicago, IL
Job date: Thu, 22 Aug 2024 03:51:53 GMT
Apply for the job now!
