Job title: Channel Development Representative (Remote – Eastern or Central Time Zone)
Company: Johnson Controls
Job description: Build your best future with the Johnson Controls teamAs a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!What we offerCompetitive salary and bonus plan
Paid vacation/holidays/sick time
Comprehensive benefits package including 401K, medical, dental, and vision care – Available day one
Extensive product and on the job/cross training opportunities with outstanding internal resources
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
Check us Out: Day in the Life of the Building of the FutureWhat You Will DoThe Channel Development Representative will report to the Inside Sales Manager for the Applied Parts business and will interact extensively with the Frick IR Parts Customer Service, Marketing, Materials Management, Operations, and Warranty Administration teams.The Channel Development Representative will proactively identify parts sales opportunities within their base and work with the Inside Sales Manager in helping to secure these opportunities and generate profitable growth through quota attainment for the assigned customer base.How You Will Do ItThe CDR maintains ongoing relationships with existing Frick IR accounts to achieve the sales goals set for each account and increase sales and margin. He/She will make calls, where and when appropriate.Prospects for new sales opportunities via outbound phone, email or other electronic communication.Follows up on open quotes to build relationships and win opportunities.Utilizes company BI tools to analyze sales trends with current customers to identify sales opportunities and report findings to the Sales Enablement Team.Acts as conduit between customer and parts hub personnel regarding quoting, parts identification, expediting, account status, etc.Oversees responses to customer order and quotation requests for all levels of accounts received via outside salespersons, telephone, e-mail, and written and faxed correspondence.Will serve as the primary conduit of information regarding marketing and training initiatives and seek to secure customer investment in these opportunities.Facilitates product returns and train customers on warranty processing.Serves as account administrator and train customers on system tools (esp. EasyParts application).Will serve as backstop to Customer Service Management Team for escalation of customer issues and will seek mutually agreeable resolutions cooperatively within the Applied Parts Management Team.Distributes frequent customer-facing communications and occasional presentation materials.Partners with customers to understand unmet customer needs and conduct VOC interviews when it is appropriate to customers’ pain points and to get a deep understanding of the markets.Fulfills occasional field requirements for customer-specific ad-hoc sales and performance reporting, recommended stock lists, marketing collateral materials, etc.What we look for4-year degree preferred with a minimum of 3-5 years of sales experience. HVAC/manufacturing experience preferred.Ability to solve practical problems, develop long-term solutions, and effectively communicate resolutions to customers.Disciplined self-starter with excellent time management skills who can multi-task in a fast-paced sales environment.Salesforce experience is required.MS Excel Spreadsheet software, MS Word, MS PowerPoint, MS Outlook, as well as a general knowledge of quotation and order entry software.Developing email mailing lists skills for marketing purposes will also be required.#LI-MJ1#LI-RemoteJohnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit . If you are an individual with a disability and you require an accommodation during the application process, please visit .
Expected salary:
Location: Milwaukee, WI
Job date: Wed, 23 Oct 2024 22:27:40 GMT
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