Job title: Virtual Medical Intake Specialist – Remote
Company: PediaStaff
Job description: Work Location: Remote USAJob Type: Contract, Full-time, Part-time, Per DiemFlexible Schedule/PTO
Salary: Pay: $28.15 – $42.00 per hourPerks:
- Competitive Wages
- 401(k) with a Match
- Referral Bonus
- Paid Time Off
- Great Company Culture
- Annual Merit Based Increases
- No Weekends or Holidays
- Paid Parental Leave Options
- Affordable Medical, Dental, & Vision Insurance Plans
- Company Paid Disability & Basic Life Insurance
- HSA & FSA (including dependent care) Options
- Education Assistance Program
Required Skills and Experience:
- Minimum of 2 years of experience in a healthcare, insurance, or related field
- High school graduate and college or university experience
- Medical terminology knowledge or a medical background is required
- Strong understanding of health insurance processes, including claims management, benefits coordination, and prior authorization procedures
- Customer service experience is required
- Strong phone skills with experience handling inbound and outbound calls
- Experience with healthcare management software and databases
- Excellent verbal and written communication skills
- Ability to explain complex information in a clear and concise manner
- Strong problem-solving skills with the ability to analyze data and identify trends
- Attention to detail and accuracy in all work
- Ability to work collaboratively with cross-functional teams
- Demonstrated ability to build and maintain positive relationships with colleagues, clients, and stakeholders
Highly preferred:
- Two years of college or associate level degree equivalent
- Experience with providing high quality, provider focused servicing to facilities and doctors
- Work collaboratively as a team member with peers and nurses
- Concisely and accurately enter documentation into Care Advance
- Effectively engage over the phone via both inbound and outbound with providers
- Process provider requests as needed
- Acts as providers first trusted source for UM Prior Auth programs
- Assign faxes to designated staff
- Process requests for compliance inquiries
- Access various UM department mailboxes and voicemail as needed
- Ability to function independently
- Critical Thinking
- Bi-Lingual/Spanish
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Required)
- Medical terminology: 1 year (Required)
- Computer skills: 1 year (Preferred)
- Healthcare management: 2 years (Required)
- insurance: 2 years (Required)
- Outbound calling: 1 year (Required)
- Problem solving: 1 year (Required)
Work Environment:This is a fully remote position that offers flexibility in the work location. The role requires reliable internet access and time management in a self-directed work setting. While this position offers autonomy, it requires regular collaboration and communication through virtual meetings, email, and project management tools.We are an Equal Opportunity Employer – We celebrate diversity and believe it is the key to creating vibrant, healthy communities! We encourage applicants from all cultures, races, colors, religions, sexes, national or regional origins, ages, disability status, sexual orientation, gender identity, military, protected veteran status, or other status protected by law.Powered by JazzHR
Expected salary: $28.15 – 42 per hour
Location: Milton, MA
Job date: Fri, 15 Nov 2024 02:42:02 GMT
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