Job title: Associate, HR Service Support
Company: Lincoln Financial Group
Job description: Alternate Locations: Boston, MA (Massachusetts); Charlotte, NC (North Carolina); Dover, NH (New Hampshire); Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina); Hartford, CT (Connecticut); Omaha, NE (Nebraska); Radnor, PA (Pennsylvania)Work Arrangement:Hybrid/Common Days+ : Work 2-3 days a week in a Lincoln office with a designated workspace.Relocation assistance: is not available for this opportunity.Requisition #: 73824The Role at a GlanceIn this position you will perform and deliver on routine assignments/projects for your assigned area(s) of HR responsibility. You will work closely with HR Business Partners and other HR areas to ensure that superior customer support is provided to Lincoln’s employees, financial professionals, and retirees on HR related topics.What you’ll be doing
- Providing service excellence and resolution in response to complex inquiries, incidents, elevated service inquiries or escalations made via AskHR, phone, or e-mail from employees and/or HR Business Partners.
- Collaborating with HR Business Partners and other HR areas, leveraging available tools, and exercising independent judgement and problem-solving skills to address employee inquiries regarding HR services and processes accurately and timely.
- Providing consultation to employees by partnering on routine HR processes, procedures, and initiatives integrating appropriate HR Business Partners and centers of excellence (COE) partners.
- Understanding the key drivers of the various business client groups; applying this knowledge in their work.
- Utilizing case management data to identify opportunities to suggest improvements that will enhance processes, quality, and services to employees.
- Developing and maintaining collaborative relationships with HR Business Partners and other HR areas to achieve business objectives.
- Applying expanded knowledge obtained from the role in increasingly more complex situations and continuing to acquire more knowledge to apply in role.
- Maintaining the integrity and confidentiality of human resource records and information.
- Participating in special projects as needed.
What we’re looking for
- 0 – 1+ Years of Human Resources experience.
- 4 Year/Bachelor’s degree or equivalent work experience (4 years of experience in lieu of Bachelor’s)
- Desire to be a continual learner and progress your HR-related knowledge.
- Ability to work with others in a team environment.
- Demonstrates solid relationship management skills with internal clients (e.g. management, peers and colleagues).
- Demonstrates excellent organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail.
- Demonstrates strong interpersonal skills with a collaborative style.
- Demonstrates the ability to use sound judgment and discretion regarding confidential information.
- Finds common ground and can gain collaboration among management, colleagues and peers.
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Application DeadlineApplications for this position will be accepted through December 16, 2024, subject to earlier closure due to applicant volume.What’s it like to work here?At Lincoln Financial Group, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.What’s in it for you:Clearly defined career tracks and job levels, along with associated behaviors for each Lincoln leadership Attribute.Leadership development and virtual training opportunitiesPTO/parental leaveFree financial counseling, health coaching and employee assistance programTuition assistance programA leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situationsEffective productivity/technology tools and trainingThe pay range for this position is $42,300 – $75,500 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln’s total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln’s standard benefits package.About The CompanyLincoln Financial Group helps people to plan, protect and retire with confidence. As of Dec. 31, 2023, approximately 17 million customers trust our guidance and solutions across four core businesses – annuities, life insurance, group protection and retirement plan services. As of December 31, 2023, the company had $295 billion in end-of-period account balances, net of reinsurance. Headquartered in Radnor, Pa., Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. Learn more atLincoln is committed to creating a environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.Follow us on , , , and . For the latest company news, visit our .Be Aware of Fraudulent Recruiting ActivitiesIf you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln’s fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious.Additional InformationThis position may be subject to Lincoln’s Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.Any unsolicited resumes or candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees.Lincoln Financial Group (“LFG”) is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, Veteran status, or genetic information. Applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558.This Employer Participates in E-Verify. See the notices.Este Empleador Participa en E-Verify. Ver el avisos.
Expected salary: $42300 – 75500 per year
Location: Radnor, PA
Job date: Thu, 17 Oct 2024 22:22:08 GMT
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