Job title: Director, Decision Intelligence
Company: IHG Hotels & Resorts
Job description: Job Description:The Director, Decision Intelligence role will enhance our Global Sales Strategy (GSS) team’s ability to apply data-driven thinking through a strategic sales lens effectively. This role is critical in shaping forward-looking decisions that will drive business growth over the next three to five years. Operating as a key strategic advisory function to our Global Sales Organization, the position will engage with field sales, commercial teams, Global Sales customers, and partners, along with IHG hotels, ensuring stakeholder perspectives inform high-impact strategic decisions. By assessing industry, regional, and competitive dynamics the role will identify opportunities and risks that influence IHG’s go-to-market sales strategy and make recommendations on sales actions. Additionally, it will evaluate the effectiveness of past strategic initiatives and provide senior leadership with future-focused recommendations to enhance sales execution and competitive positioning.Your day to day
- Support the growth of a high performance team culture within the Global Sales Organization’s Strategy team.
- Analyze and synthesize data from various sources (quantitative and qualitative), applying a sales lens, to inform forward looking decision-making options for the Global Sales Organization.
- Interpret and present financial models and strategic recommendations to senior leadership on revenue generation, global pricing strategies, and program performance evaluations.
- Oversee a team responsible for deploying insights to global field-based sales teams, enhancing seller efficiency and customer engagement.
- Collaborate with cross-functional senior leaders to understand regional and cultural impacts on B2B and B2B2C travel strategies.
- Evaluate key segments including Corporate Business Travel, Groups & Meetings, Leisure, Luxury & Lifestyle, Government, Airline, and Project business segments.
- Support 3-5 year strategy roadmap by staying informed of industry trends and competitive profiling to provide timely insights and recommendations on Global Sales strategic roadmap.
- Develop and refresh corporate strategy using analytical frameworks and financial modelling, communicating outputs to stakeholders
- Conduct scoping, resourcing and mobilization for approved strategic initiatives (PMO Office)
- Work alongside GSS Strategy Directors in development and measurement of GSS strategic plan
- Partnership with GIAD on modelling framework, automation, and consistent delivery
- Delivery of select projects with Global Sales PMO and evaluation of impact
What we need from you
- Bachelor’s Degree in Business, Strategy, Finance or a relevant field of work, or an equivalent combination of education and work-related experience. A Master’s Degree is a plus.
- 10 years of progressive work experience supporting strategic decision-making with exposure to a broad range of business issues involving customer interactions
- Demonstrated planning and project management skills to assess and develop strategic plans based on business needs gathering insights from multiple sources to make recommendations
- Demonstrated strategic thinking with a proven ability to analyze markets, performance data, and business issues and draw insight / conclusions and comfort communicating those to Senior Leadership.
- Strong interpersonal / communication skills, with the ability to build relationships across business units for collaboration, with customers and industry partners.
- Decision framework and delivery to global leadership
- Process to sync up intelligence from global regions
- Prioritization and communication of opportunities based on measurement of impact and topline revenue opportunity
- Forward thinking sales planning recommendations
Travel – up to 50%Location – Remote: **Candidate must reside in the United States***The salary range for this role is $100,000.00 to $184,000.00. This role is also eligible for bonus pay (as applicable). We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees.#LI-YM1About Us: At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?About the Team:Who we areAt IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Expected salary: $100000 – 184000 per year
Location: USA
Job date: Sun, 23 Feb 2025 06:55:30 GMT
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