Job title: Director Strategic Development – Corrections- Remote
Company: Aramark
Job description: Job DescriptionAs a Director of Strategic Development within ARAMARK’s Government sector, you will focus on the retention efforts for our existing client accounts. This includes efforts on mandatory rebids and proactive extensions to retain and grow existing business. A successful candidate will be expected to be an active listener, applying keen analytical skills to understand our clients’ goals and aspirations, to proactively identify potential at-risk accounts within an assigned region/portfolio using objective data and evidence-based decision-making. You will work closely with Regional Operations Leadership to access our partnership with existing client accounts. This role is crucial to the continued retention and development of the ARAMARK Government sector. This is a senior-level executive sales position with industry-leading financial rewards for top performance. The Director role will report directly to the Vice President of Retention in the ARAMARK Government sector.Job ResponsibilitiesResponsibilities include the formal application of account diagnostics, plan development, customer presentations, and client relationship development ensuring ARAMARK is high, wide, and deep within the client organization and client contract negotiations.
- Actively engage in an on-site position assessment (client interviews and metric review) to determine current status and risk of the account/system and establish regularly scheduled calls/meetings (led by operations) to communicate progress and next steps.
- Participating in and leading/facilitating the RFP process as the subject matter expert in RFP response specifically at “retention” client sites.
- Engaging directly with the leadership at the client site cultivating performance-based relationships focused on needs identification, execution issues and retention risk.
- Close coordination with Regional operating teams
- Completing and leading the sales process (Salesforce/RADAR SHEETS) and driving to predictive trend analysis, formal application of account diagnostics, proposal development, customer presentations, client relationship development, client contract negotiations, and maintaining an effective electronic account management data base
- Lead and participate in Major Pursuit processes with cross lines of business to determine best solution for client retention.
- Develop internal deal approval documents to obtain company approval for renewals.
- Work directly with Business Resource Center to develop proposal documents
- Candidates must be able to anticipate and communicate potential obstacles/challenges/issues at the client sites that could adversely impact our ability to retain the account and partner with account operations leadership/Regional Operations Team in developing and executing customized retention strategies, while successfully communicating the differential advantages of a partnership with ARAMARK. Short turnaround times require extraordinary urgency.
Key Compentencies:
- Ability to think and plan strategically
- Possess a consultative, customer-centric selling philosophy
- Demonstrate the ability to build alliances and influence key decision-makers, both internally and externally, without formal authority
- Managing customer relationships through creative problem-solving and customer savvy
- Market awareness in government
- Operational acumen and savvy including pro-forma development
- Organizational ability to apply performance metrics and operational results to identify accounts at-risk and opportunities for growth
- Excellent written, and oral communication skills
- Poised and sharp presentation skills
- Team selling orientation and leadership skills in a non-reporting environment
Qualifications
- BA/BS Degree from an accredited university/college preferred
- A minimum of five (5) years of account management or sales-related experience
- Knowledge of all Microsoft Office applications is required
- Previous experience in contract-managed services is preferred
- Demonstrable experience in engaging with and effectively presenting to senior leadership is required
- Must be able to travel up to 75%
This is a remote work-from-home role with up to 75% travel.Benefits:
- Flexible work arrangements
- Paid Time Off (PTO), Vacation, nine (9) paid holidays
- Volunteer days, community partnerships, Employee Assistance Program
- Your choice of three medical plans, two carriers to choose from & My Healthy Changes well-being program
- Adoption Assistance & Paid Parental Leave
- Tuition Funding Sources and Scholarship Programs
- Retirement plan with match on annual contributions
COMPENSATION: The salary rate for this position ranges from $103,800 to $181,300, depending on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include a bonus or commission (if relevant). This is Aramark’s good faith and reasonable estimate of the range of compensation for this position as of the time of posting.If hired, employee will be in an “at-will position” and Aramark reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time AND FOR ANY REASON, including, BUT NOT LIMITED TO for reasons related to individual performance, Aramark or individual department/team performance, and market factors.About AramarkOur MissionRooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.About AramarkThe people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you’re pursuing – a new challenge, a sense of belonging, or just a great place to work – our focus is helping you reach your full potential. Learn more about working here at or connect with us on , and .
Expected salary: $103800 – 181300 per year
Location: Philadelphia, PA
Job date: Fri, 18 Oct 2024 22:05:57 GMT
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