Inbound Sales Specialist | WideOpenWest Finance

Job title: Inbound Sales Specialist

Company: WideOpenWest Finance

Job description: This site requires JavaScript to work correctly. Please, activate it in the options of your browser.US0 suggestions are available, use up and down arrow to navigate themSearch JobsWhat job do you want?Apply to this job. Think you’re the perfect candidate?WE’RE SENDING YOU TO AN EXTERNAL SITE TO APPLYPlease verify the following information to apply to this jobI am not a botI am eligible to work in the United StatesEmailBy clicking Continue, I agree to CareerBuilder’sandPROCESSING APPLICATIONHold tight! We’re comparing your resume to the job requirements…ARE YOU SURE YOU WANT TO APPLY TO THIS JOB?Based on your it doesn’t look like you meet the requirements from the employer. You can still apply if you think you’re a fit.Job Requirements of Inbound Sales Specialist:

• Employment Type:

Full-Time * Location:Work from Home, CO (Remote)Do you meet the requirements for this job?No, Return to JobsSHARE THIS JOBCopy the below url and share it anywhere.Copy URL Job URL Copied Successfully.Inbound Sales SpecialistWOW! Internet, Cable & Phone Work from Home, CO (Remote) Full-TimeJob DetailsWOW is Hiring Remote Inbound Sales Specialists!For remote positions, employees can sit in one of the following states: AL, CO, GA, MI, SC, TN and FL. Please only apply if you can live and work full-time in one of the states listed above; your application will not be considered or reviewed if you live outside of these states. State locations and specifics are subject to change as our hiring requirements shiftWhat you can expect from working at WOW!● An active role in living our 4 Core Values: Respect, Integrity, Spirit of Service, Accountability● A defined career path with growth opportunities, including Lead, Supervisor, Manager and Director.● The ability to receive nationally recognized certifications which upon completion, boost your hourly pay and your knowledge!● Work with skilled leaders and team members who are encouraging within a Diverse and Inclusive environment.● Enjoy what you do and work with customers to make an impact in their lives.Job Description:As a Sales/Retention Associate, you’ll use a variety of tools, resources and skills to achieve sales goals. This is a true inside sales role in a highly competitive environment. You’ll take calls from current and potential customers to sell them the WOW! products and services that best meet their needs, as well as speak with customers in some stage of disconnecting to encourage them to continue service. You will also engage WOW! customers for purposes such as Sales or Saves calls.WOW! is one of the nation’s leading brands in keeping our world connected through internet, TV, and phone. We don’t just want people to use our services, we want them to enjoy every WOW! moment. We thrive on our core values of respect, integrity, spirit of service, and accountability. Every interaction with our customers should be guided by these 4 values. Are you ready to join our team and culture?Duties and Responsibilities:Crucial responsibilities include but are not limited to those listed below:

• Achieve a target number of connects, Conversion Rate, Bundle Sell-in and Whole-Home WiFi Sell-in – relative to budget
• Follow all established processes and procedures regarding installation, security (customer and company), order entry, and disclosure requirements
• Accurately assess individual customer needs and issues to recommend appropriate features, benefits and value of WOW!’s product. Working to sell all lines of business relative to marketing campaigns and initiatives
• Field inbound calls and make outbound calls with customers/potential customers expressing interest in WOW! products or services
• Maintain the sales leads database, and optimally perform outbound contact associated with the leads in an attempt to actively acquire new customers
• Follow the sales call handling process to improve sales potential
• Follows current company procedures, packages, and policies; additionally, communicate competitive information acquired through customer interaction with the management team
• Attend all mentorship and development meetings including huddles and participate with professional observations and feedback
• Embrace what we value and ensure all activity and communications entail Respect, Integrity, Servanthood and Ownership
• Other duties as assigned

Qualifications:To perform this job optimally, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are a sample of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education:

• High school diploma or equivalent
• College education in Sales, Marketing or Business preferred

Experience/Skills Needed:

• At least one year of sales experience strongly preferred
• Able to read and interpret documents (scorecard metrics/data, safety rules, sales presentations, product information, and training materials)
• Able to present sophisticated information on the telephone to customers clearly and expertly
• Able to detail customer interactions in writing
• Use persuasive techniques effectively to overcome objections
• Like solving practical problems presented by customers
• have a resilient, positive attitude
• Thrive in a fast-paced call center environment

Digital Literacy:

• Need to be windows proficient and capable of learning sophisticated billing systems (ICOM’s or USHA experience a plus)
• Need to be Google Gsuite and Microsoft Office proficient
• Customer Relationship Management CRM (i.e. Salesforce) experience is helpful
• Experience using a dialer a plus

Physical Demands/Working Conditions:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• regularly required to talk and hear
• required to use hands to type, handle objects and paperwork
• required to reach and hold on to items at chest level or reach above the shoulder
• required to use close vision and be able to focus
• required to sit or stand at a desk and field calls for a full workday in a call center environment

All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteranGet job alerts by email.Job SnapshotEmployee Type Full-TimeLocation Work from Home, CO (Remote)Job Type SalesExperience Not SpecifiedDate Posted 10/16/2024Job ID REQ-2024-3517Apply to this job. Think you’re the perfect candidate?Job DetailsCreate a job alert Enter your email below to save this search and receive job recommendations for similar positions.Email AddressJob Alert:Filters:Alert FrequencyDailyTwice a Week WeeklyBy clicking Sign Me Up, I agree to CareerBuilder’s andi class=’fa fa-refresh fa-spin’/i
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Expected salary:

Location: Denver, CO

Job date: Tue, 22 Oct 2024 02:52:28 GMT

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