Job title: Remote Continuing Learning Education Specialist – Mon – Fri 9am-6pm
Company: Williams Lea
Job description: Williams Lea is hiring for a Remote Continuing Learning Education Specialistto work Monday to Friday 9:00 am to 6:00 pm!Pay: $19.00/hourBenefits:
- Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)
- 401k Retirement Savings Plan Including Employer Match
- Paid Time Off (PTO)
- Life Insurance
- Paid Parental Leave
- Short-term & Long-term Disability
- Healthcare & Dependent Care Flexible Spending Accounts
- Domestic Partner Coverage
- Commuter Benefits
- Legal Assistance
- Employee Assistance Program (EAP)
- Company Provided Parking
- Additional Employee Perks and Discounts
As part of the CLE team, works to support a wide variety of educational programs and the customer experience. This position involves activities requiring excellent customer service, the ability to meet deadlines with accuracy and attention to detail, and proficiency in several software programs.
- Serves as primary point of contact for customers seeking assistance with registration, payment, course access, and other needs via email, telephone, or in person.
- Supports production of live and virtual programs:
- Handles onsite logistics for attendees including room setup, registration, any relevant announcements/introductions, sign-in and sign-out periods, certificates of completion when requested, as well as food and beverages as needed.
- Takes care of speaker needs on site when applicable.
- Works with videographer and third-party provider regarding speaker/presentation needs.
- Places agendas in proper format for design.
- Sends course listings to appropriate internal departments prior to publication.
- Communicates with program liaison regarding Center for Legal Education policies, procedures, and responsibilities, as needed.
- Attends planning meetings as necessary.
- Sets up registration in the database and within the State Bar website.
- When applicable, makes travel arrangements or assists in arranging travel for speakers.
- Files credits with MCLE for attendees and speakers within 30 days.
- Sends evaluation to attendees and speakers.
- Ensures that webcasts and webinars are set up properly and attendees receive access link.
- Ensures that webcasts and webinars are functioning properly and that attendee questions are being provided to presenters.
- Sends teleseminar materials to attendees via email.
- Performs general administrative tasks.
- Prepares check requests, credit card expense reports, refund requests and other paperwork as needed.
- Conducts research and compiles statistics upon request.
- Participates in and supports the State Bar team in providing and improving services to members and the public.
Who we are: In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.We’re always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.#piq
Expected salary: $19 per hour
Location: USA
Job date: Sun, 01 Sep 2024 04:00:56 GMT
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