Job title: Senior Learning Specialist
Company: Independence Blue Cross
Job description: In this role, the Senior Learning Designer applies a systems approach to instructional designand development and creates and delivers effective learning solutions for targeted audienceswithin or across functional areas of Independence. This role collaborates closely with businesspartners and other learning specialists to develop learning solutions that support enhanced jobperformance and increased productivity.Instructional design, development and delivery (50%) Needs analysis– Assess job role needs and performance gaps.– Work with key stakeholders to understand skill/behavior gaps. Devise and propose effective learning strategies and solutions that include classroomand virtual instructor-led training, eLearning, microlearning, and blended learning. Define learning/performance objectives and create content outlines, curriculum plans,and other design documents to guide the development of learning content andevaluations. Follow Independence University design/development standards to create engaging,high-quality learning materials and compelling learning content that enhance theretention of learning, including participant guides, instructor guides, presentation files,handouts, job aids, videos, audio files, and other learning objects. Logically organize complex information. Design, develop, and customize learning content; repurpose existing content into newlearning solutions. Design and develop learning activities and sustainers, knowledge checks, and pre/postassessments that enhance the learning process. Create and use high-impact instructional graphics. Create assessments for reinforcement, including situational and scenario-basedquestions. Use authoring tools to create eLearning courses, microlearning modules, simulations,video, audio, and animation. Curate and incorporate available learning resources (e.g., reference materials, electronicbooks and documents) into blended learning solutions. Maintain, update, and store existing curriculum and course materials in a centralrepository. Manage review/approval processes, including SME and quality reviews. Conduct train-the-trainer activities. Evaluation– Create and implement Level 1 (reaction), Level 2 (learning), and Level 3(behavior) evaluations.– Report data to the Learning Manager and make recommendations for changes 23and enhancements to learning programs.Project management (25%) Manage multiple medium- to large-scale projects simultaneously. Estimate time and resources necessary to develop and deliver learning solutions. Develop and document project schedules. Assume a lead role with multiple designers working on common design-relatedgoal/projects; distribute and supervise development work among other Learning DesignSpecialists as needed. Monitor and communicate status of work in progress; alert stakeholders to potential risksand conflicts. Achieve project milestones/end results.Consultation and coaching (25%) Accept responsibilities as needed in defining process and standards. Contribute expertise to learning design and development efforts within the business areaand/or across the learning organization. Build collaborative relationships with peers and business partners. Serve as a coach and mentor to other Learning Design Specialists.Interview process may include a live mock training.QUALIFICATIONSKnowledge and skill requirements Comprehensive knowledge of instructional design methodology (ADDIE) and bestpractices, adult learning theory, and organizational behavior. Strong diagnostic, analytical, and problem-solving skills. Superior written and oral communication skills, including instructional, facilitation, andpresentation skills. Ability to build and manage relationships and portray credibility by following through oncommitments. Advanced proficiency in office productivity (Microsoft Office), course authoring (Articulate360), multimedia development (Adobe Creative Suite), and virtual presentation(Skype for Business) tools. Extensive knowledge of Independence business systems, processes, policies,procedures, and products. Strong project management skills, with the ability to manage and execute multipleprojects independently.Experience and education guidelines Bachelor’s degree or equivalent experience in Learning and Development, InstructionalDesign, Business, or Human Resources. A minimum of five years of experience developing instructor-led, eLearning, and blendedlearning solutions.Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.Independence has implemented a “Hybrid” model which consists of Associates working in the office 3 days a week (Tuesday, Wednesday & Thursday) and remotely 2 days a week (Monday & Friday). This role is designated as a role that fits into the “Hybrid” model. While associates may work remotely on our designated remote days, the work must be performed in the Tri-State Area of Delaware, New Jersey or PennsylvaniaEqual Employment OpportunityIndependence Blue Cross is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.Diversity, Equity, and InclusionAt Independence, everyone can feel valued, supported, and comfortable to be themselves. Our commitment to equity means that all associates have a fair opportunity to achieve their full potential. We put these principles into action every day by acting with integrity and respect. We stand together to speak out against injustice and to break down barriers to support a more inclusive and equitable workplace. Celebrating and embracing the diverse thoughts and perspectives that make up our workforce means our company is more vibrant, innovative, and better able to support the people and communities we serve.About Our CompanyServing more than 8 million people nationwide, including 2.5 million in southeastern Pennsylvania, Independence Health Group – together with its subsidiaries – is the leading health insurance organization in the Philadelphia region. Our mission to build healthier lives for you, your family, and your employees shapes our actions and decisions every day.At Independence, we see each of our members as an individual, with unique needs and concerns. We’re dedicated to harnessing the very latest ideas and technologies to deliver access to care that meets those needs and surpasses your expectations. For more information about Independence access our website at . We’re revolutionizing health care, and our focus is on you!Equal Employment OpportunityIndependence Blue Cross is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.Agency DisclaimerAll resumes submitted directly to an Independence Blue Cross employee from a vendor via email, the Internet or in any other form without a valid written search agreement in place for this position from the Independence Blue Cross Family of Companies Human Resources Department will be deemed the sole property of Independence Blue Cross and the Independence Blue Cross Family of Companies. Please note that no fee will be paid in the event the candidate is hired by Independence Blue Cross or the Independence Blue Cross Family of Companies as a result of the referral or through means other than our established process.
Expected salary:
Location: Philadelphia, PA
Job date: Thu, 03 Oct 2024 04:30:37 GMT
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