Job title: Senior Manager, Engagement Services
Company: Quid
Job description: Job Title: Senior Manager, Engagement Services
Compensation Range: $130,000-$160,000 + 15% Bonus (Depending on Experience)This role is remote in the US.Become one of the changemakers. At Quid, you won’t just be joining a team but contributing to a culture of innovation, where every challenge becomes an opportunity to learn and grow. When you join our team, you’re not just stepping into a job, you’re embracing a future where we lead the game with the unmatched advantage of foresight.Position Overview
As an Engagement Manager, you will play a key leadership role on our consulting services team, working with major clients in technology, manufacturing, and retail. You will build and maintain executive-level relationships with key customers post-sale, leading a team of analysts to maximize software value and ROI for the customer. Your role involves managing people, complex stakeholder relationships, and collaborating with internal and external teams to deliver results. You’ll explore innovative ways to leverage our cutting-edge products and provide feedback to our Product and Development teams for improvement. A technical understanding of our systems and occasional analysis work are also required.Role Objectives
- Client & Program Management
- Offer senior-level thought leadership, including brainstorming solutions, presenting insights, and partnering with Account Managers on client management and QBRs.
- Manage senior stakeholder relations and design and deliver presentations suitable for an executive audience
- Manage projects and programs, coordinating with up to 40 customer stakeholders to ensure clear communication and progress.
- Oversee multiple workstreams and deliverables, ensuring quality insights and applying proper data and analytical methods. Provide coaching and hands-on execution when needed.
- Utilize and test Quid’s latest capabilities to deliver critical insights.
- Innovation / Solutions Architect: Advocate client needs to the product and engineering teams to enhance the products. Collaborate with data scientists to test new approaches with unstructured data and develop new solutions for clients.
- Portfolio Growth / Business Development: Work with sales teams to identify and develop upsell opportunities. Present and scope Quid’s Professional Services capabilities and review SOWs. Engage in experimental activities to prove value and foster innovation.
- Team Management: Foster collaboration and sharing of use cases and solutions between teams, manage team resourcing, capacity, and manage the growth and development of a team of analysts. Set the tone for company and team values. Perform analysis as needed for coaching and customer deliverables. Own all day-to-day management of a team of direct reports.
Requirements
- 8-10 years of experience in strategic consulting, data analytics, market research, market intelligence, complex stakeholder management
- Two or more years of people management experience
- Bachelor’s degree or its equivalent in Business, Marketing, or a related field is required
- Ideal candidate has working knowledge and interest in macro-economic trends, manufacturing and/or supply chains, and is familiar with the business operating environment and key drivers for large companies’ earnings calls
- Expert knowledge of Excel and PowerPoint, and willing to learn new tools quickly
- Familiarity with Quid product suite is a plus
- Experience with retail preferred
- Travel to customer sites 5-10% of the year
- Valid U.S. work authorization is required
- Ability to work anywhere remotely within the U.S.
Total Rewards!
We want to make sure our employees feel valued and taken care of. Come join us and see for yourself!
- 20 Days PTO
- 12 Holidays
- Summer Half-Day Fridays
- Company provided equipment
- 401K with company match
- FSA/HSA options
- Paid Parental Leave & Reintegration Program
- Employee Wellness Program for personal, financial, emotional, & legal support to help keep our team happy, healthy, and thriving
- Medical, Dental, Vision Coverage
- 4 Week (1 Month) Sabbatical after five years
Still Not Sure?
We understand many candidates tend to only apply for jobs if they meet every single requirement listed. However, if you happen to be genuinely enthusiastic about this particular position and feel confident in your ability to excel at it, we strongly urge you to submit your application! You might just be the perfect fit for this role, or even another exciting opportunity within our company.Remote Work!
Remote-first; We’re thrilled to say that we’ve been passionate about remote work since day one! Being remote is simply who we are. At Quid, we’re all about connecting with people from all corners of the globe. Our team is made up of individuals who are comfortable working remotely and collaborating with others across different time zones. We’re looking forward to future growth and expansion, however, certain legal restrictions dictate that we are only able to accept candidates who possess eligibility to work in the United States of America.ABOUT QUID
Our product suite uses advanced artificial intelligence to process billions of indexed resources across all forms of structured and unstructured data, empowering brand, agency, and consulting services customers to make smart, data-drive decisions accurately, quickly, and efficiently.Powered by JazzHR
Expected salary: $130000 – 160000 per year
Location: Santa Clara, CA
Job date: Tue, 27 Aug 2024 22:18:10 GMT
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