Job title: Student Intern – Helpdesk Support
Company: State of South Carolina
Job description: Job ResponsibilitiesWe are seeking applicants for the following positions:
- Artificial Intelligence
- Cybersecurity
- Information Technology
The Student Intern will be under the general supervision of the Cybersecurity and Artificial Intelligence Instructor/Coordinator. Student Interns will be responsible for assisting with computer and technical assistant tasks received by Denmark Technical College’s Information Technology department.
- Helpdesk Support: Serve as the first contact for customers; perform remote and in-person troubleshooting through diagnostic techniques. Record issues and their resolutions in a log; complete support tickets.
- Data Security: As directed by the supervisor and Information Technology department, set up and install new hardware and software systems; resolve technical errors (network, connectivity, and server issues, as appropriate); install updates and software patches.
- Instruction: Provide introductory computer training sessions for the campus and college community and assist with HBCU C2 training initiatives.
- College and Community Service: Serve on campus-wide committees.
- Professional Development: Develop a professional development plan with the supervisor; attend courses/seminars/workshops as required or planned.
- Performs other related duties as assigned by the supervisor.
Minimum and Additional RequirementsCurrently pursuing an academic certificate or associate degree in Computer Technology or Cybersecurity. Must have a 2.5 grade point average and an instructor or professor recommendation. Must be available to work twenty hours per week during the fall and spring semesters and three to five weeks in the summer semester.Additional Comments
- Possess strong problem-solving and critical thinking skills; be knowledgeable of the college’s mission, vision, and values.
- Must have the ability to collet and report visual data and prepare reports.
- Intern will work under the direct supervision of the instructor/coordinator and is guided by the policies outlined in the operating policies and procedures of the College, the division, the instructional area, and the State Board for Technical and Comprehensive Education.
- May be required to work during evening and weekend events at the main campus and off-campus instructional sites and work additional hours during peak event periods.
Benefits for State EmployeesThe state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.Insurance Benefits
Eligible employees may enroll in , which includes prescription coverage and wellness benefits. include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.Retirement Benefits
State employees are also offered , including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the , which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.Workplace Benefits
State employees may also be eligible for , including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.01Please indicate which position you would like to be considered for: Artificial Intelligence Cybersecurity Information Technology
Expected salary: $15 per hour
Location: Bamberg County, SC
Job date: Sun, 27 Oct 2024 04:52:15 GMT
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