Job title: Data Analysis Internship- Customer Service
Company: Siemens
Job description: Job Description:Siemens Mobility US is looking for aspiring engineers to come aboard for a 10–12-week internship journey where they will get exposure to what happens behind the scenes to make the rail world go round.During your summer journey with us, you will have the opportunity to immerse yourself as a Data Analysis Internship in the Rail Asset Management and Performance Center (RAMP) where you will learn how to monitor railroad vehicle fleet performance (Locos and trains), analyze equipment failure data (remote connectivity), assist in the team in various cases of connecting the dots from technical failures and service interruptions to repair & fix, diagnostic and driving down to root cause for the originating source of the problem for our Siemens trains to make them ever more reliable.If you are a rising junior or senior pursuing an undergraduate degree, live near Wilmington / New Castle, Delaware, and are ready to discover the amazing opportunities that the rail industry has to offer then look no further.A little bit about us:Siemens Mobility provides efficient and coordinated transportation of people and goods by rail – including rolling stock, rail automation, rail electrification, and service. We craft and manufacture across the entire spectrum of rolling stock, including commuter and regional passenger trains, light rail and streetcars, metros, locomotives, passenger coaches, and high-speed trainsets. Cities and Railroads also rely on us to provide traction-power substations and electricity transmission, as well as signaling and control technology for freight and passenger rail and transit systems.How does Customer Service play into the big picture?The RAMP team features a mechanical desk which acts as a first level of support, assisting train crew with troubleshooting over the phone in case something goes wrong while on the ‘road’; Data Analysts who crunch all remote diagnostic data coming from our vehicles and Performance Manager who continuously drive for improvement of our equipment.What you will do…
- Learn about our standard processes.
- Work with all the different RAMP groups; starting with the mechanical desk to follow train operations in Wilmington, DE, then having the option to move on to our expert data analytics team or Engineering teams in our Siemens New Castle, DE facility. Continue to work through the processing and interpretation of data and insights by working with our performance and change managers to make final decisions related to important business outcomes.
- Learn about and create Weibull analysis
- Learn about analytical programs such as Power BI and Spotfire; create reports and dashboards that contribute to actionable outcomes
- Learn about how a locomotive works through training and shadowing and through the assignment of relevant tasks to build up your practical knowledge.
- Interface with different areas of the RAMP, Modifications and Engineering departments and learn about how collaboration drives success
Critical Capabilities:
- Resourcefulness
- Problem solving
- Communicating technical concepts
- Collaborative mindset
- Ability to work independently as needed
- Basic understanding of Microsoft Office/365
- Basic understanding of programming and logic
Basic Qualifications:
- Must be pursuing a bachelor’s or advanced degree in Engineering – Mechanical, Electrical, Computer or similar from an accredited college or university
- Legal authorization to work in the US is required
- Must reside or go to school near internship location (insert location)
Preferred Qualifications
- Preferred cumulative GPA of 3.0
- Previous internship experience or relevant school projects
- Strong communication skills – verbal and written
- Ability to work on a team
- Interest in learning about the rail industry – project management, customer service operations, manufacturing, etc.
- Understanding and working knowledge of Cloud Computing technologies
- Understanding and working knowledge of scripting and API’s
The hourly pay range for this position is $22 – $26 per hour, based off your projected graduation year. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location. Additionally, interns for Siemens are eligible to contribute into our 401K program.#LI-EB1Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.Reasonable Accommodations
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Applicants and employees are protected under Federal law from discrimination. To learn more, .Pay Transparency Non-Discrimination Provision
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Expected salary: $22 – 26 per hour
Location: New Castle, DE
Job date: Thu, 29 Aug 2024 07:23:54 GMT
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