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Manager – Business Development Representative | EXL Service


Job title: Manager – Business Development Representative

Company: EXL Service

Job description: Company Overview and CultureEXL (NASDAQ: EXLS) is a global analytics and digital solutions company that partners with clients to improve business outcomes and unlock growth. Bringing together deep domain expertise with robust data, powerful analytics, cloud, and AI, we create agile, scalable solutions and execute complex operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media, and retail, among others. Focused on creating value from data for driving faster decision-making and transforming operating models, EXL was founded on the core values of innovation, collaboration, excellence, integrity and respect. Headquartered in New York, our team is over 40,000 strong, with more than 50 offices spanning six continents. For information, visit .For the past 20 years, EXL has worked as a strategic partner and won awards in its approach to helping its clients solve business challenges such as digital transformation, improving customer experience, streamlining business operations, taking products to market faster, improving corporate finance, building models to become compliant more quickly with new regulations, turning volumes of data into business opportunities, creating new channels for growth and better adapting to change. The business operates within four business units: Insurance, Health, Analytics, and Emerging businesses.EXL is hiring a Manager – Business Development Representative. This is a remote, work from home opportunity.The Business Development Representative (BDR) will play a pivotal role in the outbound and inbound prospecting efforts of the Healthcare Growth Office. The BDR will collaborate closely with the sales team to drive new business opportunities and contribute to the overall growth strategy. This role involves account and contact research, sales engagement outreach, collaboration with sales leadership, sales representatives they support, and marketing.Key Duties and ResponsibilitiesOutbound Prospecting:

  • Collaborate with sales team to identify target accounts and contacts.
  • Execute, monitor, and track progress with targeted outbound sales campaigns by line of business and market.
  • Employ a consultative approach to understand prospect needs and articulate the unique value our products/services offer.

Inbound Prospecting:

  • Efficiently qualify inbound leads generated through marketing efforts.
  • Respond to the inbound emails within the stipulated timeline and seamlessly transition them to the sales team.

Market Research:

  • Conduct periodic market research on prospects to enhance the understanding of their priorities.
  • Leverage various databases and tools, including but not limited to ZoomInfo, XIQ insights, and other forthcoming tools integrated into Salesforce.

Messaging Development:

  • Create and optimize inbound and outbound call scripts tailored to specific industries, pain points, and value propositions.
  • Create targeted messaging by line of business and persona to align outbound messaging with overall brand positioning and marketing campaigns.

Collaboration and Communication:

  • Foster communication, collaboration, and reporting with the sales, marketing, SWAT, and other cross-functional teams.
  • Share data insights and feedback from outbound efforts to continually refine message development and outreach approaches.

Reporting and Analysis:

  • Utilize CRM tools to plan and track activities, update prospect information, and generate reports on performance metrics.
  • Analyze call data and outcomes to identify trends, successes, and areas for improvement.

Qualifications

  • Bachelor’s Degree or equivalent required.
  • 1-2 years of experience in a Business Development or similar role, preferably in healthcare sales operations.

Knowledge and Skills

  • Prior experience in the healthcare domain, particularly in payer and provider operations, analytics, and digital tools, is advantageous.
  • Strong relationship-building skills and effective communication and presentation abilities.
  • Ability to collaborate effectively with cross-functional teams, especially with Sales.
  • Familiarity with CRM software (e.g., Salesforce), sales engagement tool (e.g. (SalesLoft, Outreach, Groove, etc), research tools, and proficiency in Microsoft Office.

EEO/Minorities/Females/Vets/DisabilitiesTo view our total rewards offered click here —Base Salary Range Disclaimer: The base salary range represents the low and high end of the EXL base salary range for this position. Actual salaries will vary depending on factors including but not limited to: location and experience. The base salary range listed is just one component of EXL’s total compensation package for employees. Other rewards may include bonuses, as well as a Paid Time Off policy, and many region specific benefits.Please also note that the data shared through the job application will be stored and processed by EXL in accordance with the EXL Privacy Policy.
Application & Interview Impersonation Warning – Purposely impersonating another individual when applying and / or participating in an interview in order to obtain employment with EXL Service Holdings, Inc. (the “Company”) for yourself or for the other individual is a crime. We have implemented measures to deter and to uncover such unlawful conduct. If the Company identifies such fraudulent conduct, it will result in, as applicable, the application being rejected, an offer (if made) being rescinded, or termination of employment as well as possible legal action against the impersonator(s).EXL may use artificial intelligence to create insights on how your candidate information matches the requirements of the job for which you applied. While AI may be used in the recruiting process, all final decisions in the recruiting and hiring process will be taken by the recruiting and hiring teams after considering a candidate’s full profile. As a candidate, you can choose to opt out of this artificial intelligence screening process. Your decision to opt out will not negatively impact your opportunity for employment with EXL.

Expected salary: $80000 per year

Location: New York City, NY

Job date: Fri, 23 Aug 2024 05:14:55 GMT

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