Patient Access Rep IV – Patient Access Contact Center (8 Hour, Full Time) – Remote Eligible After On-Site Training | Cedars-Sinai

Job title: Patient Access Rep IV – Patient Access Contact Center (8 Hour, Full Time) – Remote Eligible After On-Site Training

Company: Cedars-Sinai

Job description: Remember when you said you wanted to make a difference? Here is your chance.Search JobsKeywordsSearchPlease be aware of attempts to take advantage of people seeking jobs at Cedars‑Sinai through fraudulent websites and email domains.Patient Access Rep IV – Patient Access Contact Center (8 Hour, Full Time) – Remote Eligible After On-Site Training Requisition # 4190Job DescriptionAre you ready to bring your skills to a world-class healthcare organization recognized as one of the top ten in the United States? Join our team!**This position is remote eligible after successful completion of on-site training.**The Patient Access Rep IV is an expert level position and must demonstrate the highest level of competency in all core duties. The P.A.R. IV performs all admissions activities for pre-admit and face-to-face registration of patients presenting to the Main Admissions and/or outpatient areas for treatment. Facilitates patient access to Cedars Sinai Medical Center and secures all demographic and financial patient registration information. This will include the following: Registration, Preregistration, insurance verification, Third Party Liability (TPL) screening, Medi-Cal / Medicare eligibility verification, Workers Compensation eligibility, and securing cash deposits (co-pays, deductibles, cash packages).At this level, the PAR IV is the subject-matter expert and go-to resource person. It is expected the P.A.R. IV will be able to assist the department lead and supervisor with coordination of work flow and is competent to fill in any admissions area with no additional training. Demonstrates competency skills including the ability to perform job duties and interact with customers with sensitivity and attention to the patient population(s) served.Primary Duties and ResponsibilitiesPerforms all admissions activities for pre-admit & face-to-face registration of patients presenting to Registration for treatment.

• Obtain financial clearance and determines patient’s correct financial classification. Perform insurance verification electronically, telephonically, or product website use on all government and non-government accounts.
• Perform proper system search to secure a medical record number or assign a new one without duplication. Consistently follows CSMC Patient Identification Policy when assigning and verifying MRN.
• Perform proper selection of physician. Recognize privileging issues (physician suspensions). Know how to handle and resolve physician privilege and suspension issues
• Demonstrate excellent patient interviewing skills. Interacts with patients and performs job duties with sensitivity and attention to the patient population(s) being served.
• Independently handle inquiries and escalate issues and follows through to resolution with appropriate notification to management. Make sound decisions if management unavailable.
• Demonstrate collection skills. Able to determine and explain patient financial obligation (deductibles) and collect funds. Meet or exceed cash collection goals. Reconcile petty cash if applicable.
• Interact with physicians and specialty departments to assure accurate intake of information required for registration and account adjustments.
• Demonstrate proficiency regarding navigation and entering patient and financial information in the hospital ADT system and associated systems. Demonstrate skill level allowing consideration for super user status.
• Train front line staff on forms, explanations and proper protocol for signature procurement, and understanding and updating applications used to manage patient accounts. Assist front line staff with patient inquiries and system questions. Assist customer service team with challenging situations.
• Compose business correspondence, reports and spreadsheets upon request.
• Develop and maintain courteous working relationships with peers in client departments.

QualificationsEducational, Experience & License/Certification Requirements:

• High School Diploma/GED required. Bachelor’s Degree in Health Administration or equivalent preferred.
• Four (4) years of experience in healthcare related field, preferably within the department or within the Cedars-Sinai system required.
• Certified Healthcare Access Associate (CHAA) required upon hire.

About UsCedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow’s health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.About the TeamCedars-Sinai is one of the largest nonprofit academic medical centers in the U.S., with 886 licensed beds, 2,100 physicians, 2,800 nurses and thousands of other healthcare professionals and staff. Choose this if you want to work in a fast-paced environment that offers the highest level of care to people in the Los Angeles that need our care the most.
Req ID : 4190
Working Title : Patient Access Rep IV – Patient Access Contact Center (8 Hour, Full Time) – Remote Eligible After On-Site Training
Department : CSRC Sched Reg Patient Access
Business Entity : Cedars-Sinai Medical Center
Job Category : Administrative
Job Specialty : Admissions/Registration
Overtime Status : NONEXEMPT
Primary Shift : Day
Shift Duration : 8 hour
Base Pay : $26.31 – $40.78Our compensation philosophyWe offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above takes into account the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role.Diversity and Inclusion at Cedars-SinaiWe are caretakers and innovators committed to the pursuit of equitable healthcare. But health equity is not possible without representation. Our commitment to diversity goes beyond demographics or checking boxes. Our people must reflect the diverse identities, experiences and geographies of the communities and patients we serve – because that’s what our patients, colleagues and communities deserve. .Cedars-Sinai is an Equal Employment Opportunity employer.Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.Cedars-Sinai will consider for employment qualified applicants with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring.At Cedars-Sinai, we are dedicated to the safety, health and wellbeing of our patients and employees. This includes protecting our patients from communicable diseases, such as influenza (flu) and COVID-19. For this reason, we require that all new employees receive a flu vaccine based on the seasonal availability of flu vaccine (typically during September through April each year) as a condition of employment, and annually thereafter as a condition of continued employment, subject to medical exemption or religious accommodation. For the same reason, you may also be required to receive other vaccines such as COVID-19 as a condition of employment. Cedars-Sinai reserves the right to make modifications to its required list of vaccines as required by law and/or policy.Share this JobCurrent Employees:Enter your email to refer a friend! Please enter your email address below, and then use the icons to let people know about this great opportunity!Email SubmitAbout the Location Find out what it’s like to live and work in , CaliforniaUpcoming Events Join us for one of our career events and learn more about how we are dedicated to being the best at transforming healthcare.Words of Inspiration, Part 2 Watch our hospital staff read social comments from real patients. Dedicate yourself to work that truly matters.Cancer Research at Cedars-Sinai The research teams at Cedars-Sinai are committed to finding new ways to treat cancer patients more efficiently.Jobs you may also be interested inJoin our Talent CommunityJoin our Talent Community and get Cedars-Sinai news and job alerts delivered to your inbox.First NameLast NameEmailCountry Code Phone NumberUpload Resume RemoveOpt-in PromotionConfirm EmailBy submitting your information, you acknowledge that you have read our and consent to receive email and SMS communications from Cedars-Sinai.Submit©2024 Cedars-Sinai. All Rights Reserved. A 501 (c) (3) non-profit organization

Expected salary:

Location: California

Job date: Thu, 01 Aug 2024 23:45:40 GMT

Apply for the job now!