Job title: Salesforce Business Analyst (LATAM 100% REMOTE)
Company: Allshore Talent
Job description: About AllShore Talent:
AllShore Talent is a leading remote staffing company, offering top-tier professionals working 100% remote to businesses worldwide. Specializing in IT and software development, design, administrative support, digital marketing, and more. AllShore connects organizations with skilled talent to meet diverse business needs.About The Client:Our client is the world’s leading media-focused consultancy. Spanning the globe with 20 locations, they are connected with customers in every time zone. They strategize, advise, design and implement technology and business solutions tailored to businesses’ needs. They provide technology and business services through offices in New York, Los Angeles, Austin and Mexico.Project Details:The client is looking for a Salesforce professional to help build Experience Cloud sites for a couple of Salesforce apps.Profile Descriptions:The ideal candidate should have solid Salesforce knowledge, be able to write clear and well-defined user stories and help with testing to create a smooth user experienceResponsibilitiesCollaborate with stakeholders to gather and document business requirements for Salesforce implementations.Translate business needs into detailed technical and functional specifications for Salesforce configurations.Configure Salesforce components, such as custom objects, fields, and flows, to align with client requirements.Conduct User Acceptance Testing (UAT) sessions, guiding users through test scripts and gathering feedback.Facilitate workshops and meetings to ensure stakeholder alignment and clarify project goals.Provide ongoing support and troubleshooting for Salesforce solutions, ensuring effective issue resolution.Communicate project updates and potential risks to stakeholders and project managers.Develop reports and dashboards in Salesforce to support business insights and decision-making.Requirements:1-2 years working on Salesforce implementation/support projectsExperience with one of Sales, Service, Platform, or Experience (Community) Clouds.Excellent written and verbal communication skills.Experience working with US clients (Media & Entertainment experience is a big plus).Experience facilitating workshops and meetings.Experience writing test scripts and running user acceptance testing sessions.Understanding of how to configure Salesforce to meet business requirements: custom objects, fields, flows, etc.Critical thinking and problem-solving mindset. This is a 5-month contract and is open LATAM only with an 8-hour overlap with PST.
Expected salary:
Location: USA
Job date: Wed, 30 Oct 2024 00:52:40 GMT
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