Job title: Senior Claims Resolution Specialist, Bodily Injury
Company: State Auto
Job description: DescriptionManages, investigates and resolves claims and assists in providing prompt and quality service to policyholders for moderate severity and/or complex claims.Applicants who reside within a 50 miles radius of the Chandler, AZ office, you will have the opportunity to go into the office a minimum of 2 days per month.For applicants who reside in Phoenix, AZ and Tucson, AZ, you will have the opportunity to work fully remote. Other Arizona applicants may also be considered.Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.Responsibilities:
- Manages, investigates, and resolves claims. Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels.
- Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation.
- Prepares for and attends trials, hearings and conferences and reports to Home Office and local management on status.
- Confers with trial counsel and prepares trial reports.
- Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action.
- Responds to various written and telephone inquiries including status reports.
- Ensures adequacy of reserves.
- Recommends reserve increases on cases in excess of authority.
- Accountable for security of financial processing of claims, as well as security information contained in claims files.
- Updates files and provides comprehensive reports as required.
- Responsible for managing the practices and billing activities of outside and in-house counsel.
QualificationsManages, investigates and resolves claims and assists in providing prompt and quality service to policyholders for moderate severity and/or complex claims.Applicants who reside within a 50 miles radius of the Chandler, AZ office, you will have the opportunity to go into the office a minimum of 2 days per month.For applicants who reside in Phoenix, AZ and Tucson, AZ, you will have the opportunity to work fully remote. Other Arizona applicants may also be considered.Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.Responsibilities:
- Manages, investigates, and resolves claims. Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels.
- Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation.
- Prepares for and attends trials, hearings and conferences and reports to Home Office and local management on status.
- Confers with trial counsel and prepares trial reports.
- Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action.
- Responds to various written and telephone inquiries including status reports.
- Ensures adequacy of reserves.
- Recommends reserve increases on cases in excess of authority.
- Accountable for security of financial processing of claims, as well as security information contained in claims files.
- Updates files and provides comprehensive reports as required.
- Responsible for managing the practices and billing activities of outside and in-house counsel.
About UsAs a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage.We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit:Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran’s status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.Fair Chance Notices
Expected salary: $106000 per year
Location: Tucson, AZ – Chandler, AZ
Job date: Thu, 13 Feb 2025 04:31:09 GMT
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