Job title: ServiceNow Developer
Company: ClinDCast
Job description: Hi,Hope you are doing well.Please go through the Job Description mentioned below and let me know if you are comfortable with it.Title: ServiceNow DeveloperWork Mode: Remote (Monthly once onsite)Location: Raleigh, NCResponsibilities and Requirements:
- Perform any necessary enhancements, upgrades, or maintenance on the platform.
- Adhere to the best practices and standards on the ServiceNow platform as defined by agency process and FedRAMP compliance.
- Handle all enhancement requests related to portal and Catalog items including retrofitting design standards for existing Catalog items.
- Be able to gather business requirements, analyze, and translate into technical documentation and development.
- Monitor application performance and analyze code.
- Adhere to advancements and changes on the ServiceNow platform and lever them to provide business solutions.
- Proactively researching and suggesting enhancements to existing engagements.
- Develop and implement fixes for bugs and issues found in ServiceNow production.
- Perform system/workflow enhancements and script changes in ServiceNow to enable changing/evolving business practices.
- Execute data mapping and bulk data imports/updates when necessary.
Minimum Qualifications:
- Bachelor’s degree in Computer Science, Information Systems, or a related field.
- 3-5 years of experience in ServiceNow technology, specifically supporting the processes and administration of ServiceNow.
- Experience designing and deploying web-based end user self-service portals, building and modifying Catalog items.
- Experience building and maintaining integrations between ServiceNow and other systems leveraging REST, SOAP, and other APIs.
- Experience with ServiceNow forms, fields, views, lists, UI policy and actions, and client and server scripts.
- Experience integrating ServiceNow with other tools and services; monitoring, alerting and federated sources of CI data.
Preferred Qualifications:
- Experience working in the governmental sector (local, state, or federal).
- Excellent verbal and written communication skills; ability to communicate clean, organized, and thorough information and data appropriate for intended audience.
- Ability to develop insightful, beneficial, and actionable analyses with detailed explanations regarding drivers of those results; produce unambiguous, comprehensive, and accurate interpretations.
- Ability to obtain a security clearance with FedRAMP administration standards.
Knowledge, Skills, Abilities and Competencies:
- Decision Quality
- Problem Solving
- Drive for Results
- Organizational Agility
| Skill | Required / Desired | Amount | Years of Experience
| Experience with ServiceNow development and/or administration | Required | 5 |
| Experience with ServiceNow Flow Designer or ServiceNow Workflow Editor | Required | 5 |
| Proficient in the Software Development Life Cycle (SDLC) process, Agile and Scrum methodologies | Required | 4 |
| Experience with IT Service Management (ITSM) or Customer Service Management (CSM) | Required | 5 |
| Experience building and maintaining integrations between ServiceNow and other systems leveraging REST, SOAP, and other APIs | Required | 3 |
| Ability to estimate software development efforts | Highly desired | 3 |This is a remote position.
Expected salary:
Location: Raleigh, NC
Job date: Sat, 09 Nov 2024 03:56:32 GMT
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