Sr Innovation Strategist – Remote | PSCU

Job title: Sr Innovation Strategist – Remote

Company: PSCU

Job description: Join the people helping people.PSCU/Co-op Solutions is now Velera! PSCU and Co-op Solutions became a single entity on January 2, 2024, and our new company name was announced on May 7, 2024. Our new brand represents our combined company’s shared mission and unique ability to drive velocity and positive momentum for credit union success in a new era of financial services.For people drawn to serving others through their work, Velera is a place to thrive, as we serve our credit union members best by taking care of each other first.If you want to help shape an industry, challenge yourself, and invest in your own future, this is the place for you. Velera is a highly accessible environment where you’re empowered to think on your feet, work from your heart, and discover the very best version of your professional and personal self. “Our Momentum. Your Moment.”This application is the first step in seizing your moment.This position will be a champion, building and shaping a superior payment and member experience capability within our Clients and Velera. Develop and drive corporate strategy to lead assessments of new product ideas. Develop business cases and lead prototype creation to reach formal business recommendations on new opportunities to enhance service and member experience. Drive vision, thought leadership, and market research on how to best reach consumers. Develop and recommend components for multi-year corporate strategy plans and roadmaps. Consult with Credit Unions and industry players to understand how to leverage both existing and new Velera solutions. Consult on Artificial Intelligence (AI) to drive revenue for both Velera and Credit Unions. Establish key industry contacts, drive discussions, and educate key Velera stakeholders on strategies and initiatives. Monitor and guide with solutions and frameworks to promote proposed regulations from a product or industry perspective.Role Responsibilities·

• Guide clients and Velera teams in defining their member experience vision; Support execution with Velera tools and solutions; Contribute to the analytical strategy and define consumer/customer requirements to drive partner/stakeholder ex
• Research and develop payments strategy for key Velera solutions to remain relevant in the market; Serve as a thought leader in aligning payment and member experience strategy with a client’s business goals and objectives.
• Lead holistic short and long-term product strategy to conceptualize and develop new products, or solutions – may incorporate machine learning, AI, and cognitive computing into Velera’s suite of products.
• Structure and present strategy recommendations to senior leadership for approval internally and externally.
• Serve in an advisory role on client engagements, advising both account leads (internal) and clients (external); Drive high-level discussions on the role of payments within the total solution ecosystem
• Partner with the client team leads to demonstrate the value of Velera services to their business – help them define needs and potential solutions; Interface with clients up to the CEO level.
• Create a vision for Velera that incorporates a strategy around a holistic product analytics solution ensuring solutions incorporate foundational analytics and metrics to support the products operating in a multi-channel environment.
• Serve as a resource for teams in the development of insight-driven strategies from opportunity identification through to experience definition.
• Through leadership involvement, manage the solutions roadmap balancing risk, reward, and future opportunities.
• Work with stakeholders and product owners to capture, evaluate, and prioritize ideas, requirements, and feasibility.
• Research/gather information on business needs and industry analysis to identify key business challenges and opportunities; Identify potential solutions through a consumer-driven “problem-solving” approach, gathering and analyzing market data, consumer intelligence, competitive information, and internal capability/capacity; direct efforts to quickly introduce new and emerging products/solutions and drive them from concept to delivery.
• Provide analysis to justify and allocate funding against the most strategic services and/or AI-powered solutions.
• Understand and communicate demographical, financial, and technological market trends affecting solution offerings so market opportunities may be maximized and the negative effects of competitive activity may be minimized; manage new solution offerings appropriately around current market trends.
• Develop collaborative relationships amongst all lines of business, to help ensure the team meets corporate strategies and delivery targets.
• Keep abreast of emerging trends, and opportunities along with value-added insights to drive the business; Provide insight and direction for product management roadmap considerations.
• Support customer requirements and new product design meetings; understand business processes and strategies and closely match technology solutions to those requirements.
• Provide guidance and leadership over project teams involving internal members, as well as, outside vendors and consultants where appropriate.
• Represent the company at conferences, tradeshows, and in all major vendor negotiations that impact the development of new products and/or AI solutions.
• Perform other duties as assigned.

Education

• Bachelor’s degree in Business Management or related field required.
• Master’s degree preferred.

Experience

• Seven (7) years experience in financial services card programs/processing product management, marketing, or development with new technologies required.
• At least five (5) years of managing cross-functional teams experience required.
• Experience with the credit union industry and core or account processing preferred.

Pay EquityVelera is committed to pay equity and a competitive benefits package. The hiring amount for this position based on relevant experience and internal equity; the pay range is: $110,100.00to $143,100.00*Note: The amount shown is based on full time annual salary and would be prorated based on role.In addition this position is eligible for an incentive plan, based on performance.BenefitsAt Velera, everything we do recognizes the fact that our employees are our most important asset. That’s why we are committed to a work/life integration that goes above and beyond to ensure that you have quality time at home with your family and/or to pursue outside interests and aspirations. We back this up with generous PTO, the opportunity to work remotely, flexible scheduling, and a management team that understands how to adjust when the unexpected curveballs of life happen.Check out the comprehensive benefits Velera has to offer that further solidifies our reputation as a company that just “gets it” when it comes to balancing life’s planned and unplanned events while equipping you with all the tools for growth.Velera offers:Beautiful, state-of-the-art campusEndless opportunities for advancementCompetitive wagesGenerous paid time off and paid holidaysOur benefits package includes:Medical with telemedicine, no-cost diabetes supply program, and expert medical opinion servicesDental and VisionBasic and Optional Life InsuranceCompany Paid Disability Insurance401k (with employer match)Health Savings Accounts (HSA) with company provided contributionsFlexible Spending Accounts (FSA)Supplemental InsuranceLegal PlanPet InsuranceAdoption Assistance PlanMental Health and Well-being: Employee Assistance Program (EAP)Mental health and Well-being: Virtual mental health support and resourcesTuition ReimbursementWellness programBack-up child care programBenefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.Velera is committed to health and safety of all who enter our workplace. If this position requires you to report onsite at a Velera location, employee attentiveness and cooperation with Velera Employee Safety Workplace Protocols is critical.Please Note: For roles with certain levels of travel and/or company car usage, Velera will require a completed Motor Vehicle Record Check, valid driver’s license, and proof of insurance at time of hire and annually.All applications are reviewed by an AIRS Certified Diversity and Inclusion Recruiter. Learn more about our commitment to Diversity, Equity, and InclusionVelera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following and the . Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.Velera is an E-Verify Employer. Review the E-Verify Poster (English and Spanish). For information regarding your Right To Work, please click (English and Spanish poster).As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at for assistance.

Expected salary:

Location: USA

Job date: Fri, 12 Jul 2024 22:42:28 GMT

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