Job title: UXPressia: remote Account Executive (Full Cycle)
Company: Hire5
Job description: Account Executive (Full Cycle) for UXPressia – a US-based online platform of Customer and User Experience Management (remote)is at the forefront of Customer and User Experience Management. Their online platform enables the creation, management, sharing, and delivery of Customer Journey Maps, Personas, and Impact Maps swiftly and effectively. With a user base of over 200,000 and teams from companies like Principal, NCR, Dell, and Michelin, they are a leader in their field., the founder of UXPressia, is a visionary leader in the field of customer and user experience management. In addition to his role at UXPressia, Yuri is the founder and managing partner of UXpresso, a UX services and consulting company, and the founder and coach at the educational center ITMINE.As an entrepreneur and coach in the UX sphere, Yuri combines his extensive expertise as a Certified Business Analysis Professional with his business acumen to empower people and organizations to achieve success. His commitment to the community is evident through his active involvement in organizing events for UX/CX specialists, business analysts, and product managers, as well as his efforts to nurture local IT communities.Now Yuri and his team are looking for a full-cycle Account Executive. As an Account Executive at UXPressia, you will manage the entire outbound sales cycle, from lead generation to closing deals and passing clients to Customer Success. Your role will be crucial in driving outbound sales efforts, as their current strategy relies primarily on inbound marketing.The ideal client profile (ICP) of UXPressia is a senior executive, such as the Head of Customer Experience or User Experience, operating in the finance, healthcare, banking, professional services, telecom, or automobile industries. This individual should be based in the US market and have a medium to high level of maturity in customer experience management, as determined during the initial call.Key responsibilities:Outbound sales cycle management: manage all aspects of the outbound sales process, including lead generation, outreach, follow-ups, presentations, custom offers, and closing deals.Lead generation & prospecting: identify and qualify potential customers through outbound activities, including email, LinkedIn outreach, and cold calls.Discovery calls: conduct discovery calls to understand prospects’ needs, assess their fit for UXPressia, and schedule demos.Product demonstrations: deliver engaging platform demos that highlight the benefits of UXPressia based on prospect needs.Work closely with the Customer Success and Product Teams to ensure smooth transitions and gather feedback for product development.Hypothesis testing: test sales hypotheses and explore new outreach methods to expand the customer base effectively.Client relationship building: engage with key stakeholders, including heads of customer and user experience in industries such as finance, healthcare, banking, professional services, telecom, and automobile.Market expansion: identify opportunities to expand deals within companies, exploring different departments and regions.Collaboration and reporting: work closely with the inbound sales team to handle calls and support funnel reactivation, and report progress to leadership.Qualities we’re looking for:Fluency in English.3+ years of experience in a sales role, preferably in SaaS/software applications, with a track record of full-cycle sales management. Experience with the US market is a plus.Demonstrated expertise in sales processes, particularly in outbound sales and pipeline generation.Knowledge of sales tools like Apollo and LinkedIn Sales Navigator. Experience with Close.io or similar CRM platforms.Strong written and verbal communication skills, with the ability to personalize outreach and adapt messaging.Passion for sales, a strong sense of initiative, and the ability to adapt to changing strategies and tools.Ability to deliver results and focus on achieving profit targets.Ability to analyze and interpret data to improve outreach strategies.Ability to work independently and drive projects to completion with minimal supervision.Multitasking skills – you feel confident juggling multiple types of tasks at a time.Persistence – you do not hesitate to write lots of follow-ups or call them when potential clients are not answering, and you will continue reaching out to them until you get a clear yes/no response.Excellent organizing skills – you track each step in the system, always check that everything is done on time, never forget about clients and proactively follow them up, always put all the needed information into the needed folders/databases, etc.Nice-to-Have skills – not required but will be a plus:Familiarity with the UX/CX industry is highly desirable.Spanish proficiency can be a plus for engaging with the Spanish-speaking market.Experience working with competitors in the UX/CX space.Experience in driving results through cold calling.Understanding of the customer experience maturity.Working hours:You’ll need to overlap with EST & PST time zones for the most part of your working day ( ) because UXP’s leads are mostly based in the US & Canada. However, we’ll appreciate the flexibility for some clients who are located in the UK, Australia, and other countries.What we offer:Full-time job (8 working hours per day, Monday – Friday). For this vacancy, we will consider only the candidates with no plans to combine this job with another. We are looking for a full commitment and dedication.Remote work. You may be located in almost any country, just need a good Internet connection, a computer to work from, and the opportunity to adjust your working schedule for the team.Opportunity to work with an innovative product that enhances customer experiences.Small, friendly team with a supportive, family-like atmosphere.Stability. This is not project work, we consider only the candidates looking for a long-term commitment of 1.5+ years.Grow your skills and career in a supportive and fast-paced environment.Quick selection process.Salary will be discussed during the interview. Paid in USD.Application deadline: July 30, 2024Please note that the later you apply – the more intensive your selection process will be, for example, you will have less time for the test assignment, etc.1. Fill in the application form – attach your CV;2. Have a Zoom interview with Hire5 Recruiter;3. Complete a practical test assignment;4. Have a Zoom interview with the UXPressia’s team members;5. Get hired!provides aspiring talents worldwide with remote opportunities to enhance their careers in Silicon Valley startups and other US-based companies.Interested in joining one of the most promising US startups?to subscribe for future opportunities in your desired profession!
Expected salary:
Location: New York City, NY
Job date: Wed, 24 Jul 2024 23:27:23 GMT
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