Job title: Work from Home Customer Service Enrollment Specialist
Company: The McQuade Organization
Job description: About the jobWe’re excited to announce that the McQuade Organization is currently hiring and looking for enthusiastic, hard-working, and friendly individuals to join our team. As a part of our organization, you’ll be supporting a vast network of clients, and your role will be crucial in upholding our mission: “to protect every child and serve all working people.”This position is 100% remote, allowing you to earn an incredible living while having the flexibility to choose the working hours that are convenient for both you and your family.Responsibilities:
- Manage inbound customer communications – Answer incoming calls and emails to address customer questions, requests and issues
- Consult on customer success – Advise customers on how to successfully leverage the product/service based on their unique needs
- Maintain working product knowledge – Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic
- Track interactions in CRM – Record customers interactions in internal system for cross-functional awareness and relationship development
Requirements:
- Must have access to a computer and high speed internet
- 1-2 years proven experience in supporting client success
- Excellent written and verbal communication skills
- Ability to address complaints and issues with effective solutions and a positive attitude
- Passion for delighting customers with above and beyond service
- Excellent time-management and prioritization skills
- Familiarity with CRM system
Here’s what you can expect if you become a part of our team:
- Flexible Schedule with Weekly Pay: We understand the importance of work-life balance, and we offer a flexible schedule that fits your needs. You’ll also receive weekly pay with a generous weekly and monthly bonus structure, ensuring financial stability
- 100% Remote Position: Enjoy the comfort and convenience of working from your own home or anywhere else you prefer!
- Weekly Trainings lead by Top Leaders: We believe in continuous personal and professional development. With weekly trainings led by top leaders, you’ll have the opportunity to enhance your skills and grow within our organization
- Life Insurance: We value the well-being of our employees and offer life insurance coverage to support their security
- Health Insurance Reimbursement: Your health matters to us too! We provide health insurance reimbursement to ensure you’re well taken care of
- Industry-leading resources and technology: You’ll have access to industry-leading resources and technology to support you in your role and deliver outstanding results
If you’re interested in being considered for this opportunity, please reply with a resume or share your previous job experiences. We’d love to learn more about your skills and how you can contribute to the McQuade organization.Powered by JazzHR
Expected salary:
Location: San Francisco, CA
Job date: Sun, 17 Nov 2024 05:42:21 GMT
Apply for the job now!
